The Numbers Don't Lie. But They Do Tell a Good Story.
Here's what happens when local businesses finally have the right system behind them.
Average increase in Google review volume
For clients using our reputation management system
Of new client bookings from automated follow-up
Rather than the original enquiry call
Average time to first response
Reduced from several hours to under one hour using AI automation
Average increase in leads from existing website traffic
Within 90 days of deploying the chatbot system
Figures represent average outcomes across client accounts. Individual results vary based on business type, market conditions, and implementation.
Case Studies
Three new bookings in week one from leads that would have been lost
The Situation
A busy beauty salon was missing evening and weekend enquiries because the owner couldn't answer the phone while with clients.
What We Built
- AI voice agent for call handling
- Chatbot on the website
- Automated follow-up sequence for missed calls
The Outcome
Enquiries that arrived outside business hours were captured and converted automatically. The owner reported three new bookings in the first week from leads she confirmed she would have previously lost entirely.
Conversion rate doubled within six weeks
The Situation
A legal firm was spending over $1,000 per month on Google Ads but struggling to convert enquiries because response times were too slow when the team was occupied with clients.
What We Built
- Automated immediate response system for all enquiries
- Five-touch follow-up sequence
- CRM pipeline to track every lead
The Outcome
Every enquiry now receives a response within two minutes regardless of when it arrives. The team reported their conversion rate doubled within six weeks of the system going live.
Most bookings now happen without any manual involvement
The Situation
A driving school had a website that looked professional but generated very few enquiries. The booking process required multiple back-and-forth messages to confirm availability and pricing.
What We Built
- New landing page optimised for conversions
- AI chatbot that handles pricing questions and checks availability
- Automated booking confirmation and reminder system
The Outcome
Enquiry volume increased significantly. The vast majority of bookings now complete entirely through the automated system without the owner needing to be involved in the process.
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