Privacy Policy

Who We Are

North Digital Agency is a digital marketing and AI automation agency based in the United States. We provide paid advertising management, AI automation systems, and marketing services to local service businesses across the US. For any privacy-related enquiries, you can contact us at: hello@northdigitalagency.com

What Personal Data We Collect

When you use the contact form on our website we collect the following personal data that you voluntarily provide:

• Your full name
• Your business name
• Your business type
• Your approximate monthly marketing budget
• A description of your current business challenge
• Your email address if provided

We also collect standard technical data automatically when you visit our website including your IP address, browser type, pages visited, and time spent on the site. This is collected through standard web analytics and is used only in aggregated anonymised form.

Why We Collect Your Data and the Legal Basis

We collect and process your personal data for the following purposes:

• To respond to your enquiry and provide the free audit you have requested — legal basis: legitimate interests and performance of a pre-contractual relationship
• To communicate with you about our services — legal basis: legitimate interests
• To improve our website and services based on usage patterns — legal basis: legitimate interests

We do not use your personal data for automated decision-making or profiling.

How We Use Your Data

The information you submit through our contact form is used solely to respond to your enquiry, understand your business needs, and provide the free audit service you requested. We do not sell your personal data to third parties. We do not share your personal data with any third parties except where necessary to deliver our services, such as our email service provider used to receive your enquiry. Any third parties we work with are required to handle your data in compliance with UK GDPR.

How Long We Keep Your Data

We retain enquiry data for a maximum of twelve months from the date of your last contact with us. If you become a client, we retain relevant data for the duration of our working relationship and for six years afterwards in accordance with UK tax and business record-keeping requirements. You may request deletion of your data at any time by contacting us at hello@northdigitalagency.com

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation you have the following rights regarding your personal data:

• The right to access — you can request a copy of the personal data we hold about you
• The right to rectification — you can ask us to correct any inaccurate data we hold
• The right to erasure — you can ask us to delete your personal data in certain circumstances
• The right to restrict processing — you can ask us to limit how we use your data
• The right to object — you can object to our processing of your data based on legitimate interests
• The right to data portability — you can request your data in a portable format

To exercise any of these rights please contact us at hello@northdigitalagency.com and we will respond within thirty days.

Cookies

Our website uses cookies to ensure basic functionality and to understand how visitors use our site. We use strictly necessary cookies that are required for the website to function. We may use analytics cookies to understand visitor behaviour in an anonymised way. You can control cookie settings through the cookie consent banner that appears when you first visit our site. See our Cookie Policy section below for more details.

Cookie Policy

Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

• Strictly necessary cookies: These are essential for the website to function and cannot be switched off. They do not store any personally identifiable information.
• Analytics cookies: These help us understand how visitors interact with our website by collecting information anonymously. We only use these with your consent.

You can withdraw your consent for analytics cookies at any time by clearing your browser cookies or adjusting your browser settings.

Third Party Links

Our website may contain links to third party websites including LinkedIn and other platforms. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: hello@northdigitalagency.com — North Digital Agency, United States.